Terms of Service

Provider

Rádi Software Solutions & Consulting Kft.

Registered address

1074 Budapest, Rákóczi út 82.

Tax number

32709186-2-42

Company reg. no.

01 09 438553

Phone

+36 30 846 2885

Email

hello@vintmate.app

Website

vintmate.app

These Terms of Service (“Terms”) govern your use of Vintmate (the vintmate.app website and web app and the Vintmate browser extension, together the “Service”). By using the Service — in particular by signing in, or by installing and pairing the extension — you accept these Terms and our Privacy Policy. If you do not agree, do not use the Service. These Terms are also available in Hungarian; in case of any conflict, the Hungarian version prevails.

Vintmate helps you prepare your Vinted listings: from the photos and voice or text notes you upload, artificial intelligence suggests the listing text and details and creates styled AI photos. The Vintmate browser extension then fills in the approved listings on Vinted’s listing form, on your own computer and in your own Vinted account — by default as drafts, at a human pace.

Vintmate is an independent service. It is not a product of, affiliated with, endorsed or sponsored by Vinted UAB. “Vinted” is a trademark of Vinted UAB and is used only to describe the Service.

• You must be at least 18 years old and have full legal capacity to use the Service.
• You are responsible for keeping your sign-in credentials confidential and for all activity in your account.
• The Service is available to anyone who registers. We may suspend or end access if you breach these Terms, or as described under “Termination”.

You use the extension in your own Vinted account, by your own decision and at your own risk. By using the Service you confirm and acknowledge that:

• you know and comply with Vinted’s terms and policies, and it is your own decision whether to use the extension under them;
• Vinted may, under its own rules and at any time, restrict, suspend or close your account, remove your listings, or change its website in a way that stops the extension from working correctly — these are Vinted’s decisions, outside our control;
• although we designed the extension to be careful (it saves drafts, works at a human pace with a daily limit, stops at Vinted warnings or checks, and publishing is always your decision), we do not guarantee that Vinted will not object to its use;
• except for the cases in section 10 that the law does not allow us to limit, we are not liable for any action taken on your Vinted account, lost income or any other consequence.

We never ask for or store your Vinted password; the extension only uses the session you are already signed in to.

You are responsible for your listings, even when their text or photos were created by AI. You must review every listing before it goes live. In particular:

• AI can be wrong: it may suggest the wrong category, brand, size, condition, colour or material, and AI photos may differ from the real item. You are responsible for the accuracy of the listing, the price and disclosing the item’s defects;
• AI-generated images must be labelled as such under Vinted’s rules; the extension sets that label, but checking it is your responsibility;
• you may only list items you own or are entitled to sell and that can lawfully be sold under Vinted’s rules (no counterfeits or prohibited items);
• you may only upload photos you have the rights to and that do not show identifiable people without their consent.

• Using the Service for unlawful purposes, fraud, or mass-producing misleading or spam listings.
• Circumventing the security, anti-abuse or verification measures of the Service, the extension or Vinted, or disabling or modifying the extension’s safety limits (pace, daily limit, stopping on warnings).
• Reverse engineering or overloading the Service, accessing another user’s account, or reselling or sharing access.

Your photos and notes remain yours. You grant us a non-exclusive, royalty-free licence, for the duration of the Service, to store and process them (including AI processing) and to upload your listings, solely to provide the Service. You may freely use the texts and images the AI generates in your account for your listings.

The Vintmate name, logo, website, app and extension software are our intellectual property; these Terms grant you no rights to them.

Every account can create one listing for free, without entering a payment card; a verified e-mail address is required. Further listings need a subscription. There are two plans (prices include VAT):

• Kezdő: 40 listings per month, 2 990 Ft / month or 29 900 Ft / year.
• Pro: 200 listings per month, 12 990 Ft / month or 129 900 Ft / year.

• The subscription renews automatically at the end of the chosen period (month or year), and we charge the plan price to your payment method at each renewal.
• A yearly plan is paid in one sum, but you receive the monthly listing allowance every month.
• Unused monthly listings do not roll over to the next month.
• Each listing includes up to 3 regenerations. Retrying a failed step does not count.
• You can cancel at any time in the Stripe Customer Portal (opened from Settings). Cancellation takes effect at the end of the current period; you can use the plan until then.
• When you change plans, Stripe prorates the price difference.
• Payments are processed by Stripe; we never see or store your card details.

Right of withdrawal. By completing the payment after the notice shown above the pay button at checkout, you expressly request that we begin performing the service before the 14-day withdrawal period has ended, and you acknowledge that you lose your right of withdrawal once the service has been fully performed. Consumers keep their other statutory rights.

The Service is provided “as is” and “as available”. We do not guarantee that it will be uninterrupted or error-free, or that it will keep working immediately after Vinted changes its website. We may change, suspend or discontinue features of the Service; we will notify you in advance of material changes.

To the maximum extent permitted by law, we are not liable for:

• actions taken by Vinted (restricting or suspending your account, removing listings) or changes to Vinted’s website or rules;
• lost sales, income or profit, or any indirect or consequential damage;
• damage resulting from inaccurate AI-suggested content that you approved;
• outages of third-party services (e.g. Google, Cloudinary, Vercel, Cloudflare, Stripe).

Our total liability is limited to the fees you actually paid for the Service in the 12 months before the event giving rise to the claim. These limitations do not apply to liability for intentional or grossly negligent breach, or for breach causing harm to life, physical integrity or health, and do not limit any mandatory rights consumers have under the law.

You can close your account at any time (write to hello@vintmate.app) and remove the extension at any time. We may suspend or end your access if you breach these Terms or if we discontinue the Service. On termination we delete your data as described in the Privacy Policy.

These Terms are governed by Hungarian law. Send complaints to hello@vintmate.app; we respond on the merits within 30 days. As a consumer you may also turn to the conciliation body (békéltető testület) competent for your place of residence and enforce your claims before the competent court. Consumers keep the protection of the mandatory consumer laws of their country of residence where these are more favourable.

We may change these Terms. We will notify you of material changes at least 15 days in advance; continuing to use the Service after they take effect means you accept them. The current version is always on this page.